Thomas Auto Service and Repair
About
Auto Repair, Transmission Repair
Thomas Auto Service and Repair is the best place to spend your leisure time tasting delicious food and enjoying the nice atmosphere. After visiting our restaurant you will definitely have a wish to come back!
Location
Adress: 325 W Main St, Sevierville, TN 37862
Phone: (865) 429-2110
Work Hours
Business info
- credit_cardAccepts Credit CardsYes
Reviews
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Powder W.
Wow. How refreshing! A company in business based on good old fashioned principles of helping folks. We were in town and noticed a 'whirring sound' on our Ford Transit Connect. Dylan helped us and managed to get to us on the same day. He was relentless trying to figure out the issue. Unfortunately it would not replicate on the lift and would only happen 'under stress' while driving with weight (our two Great Danes) in the back. Finally, after not being able to figure it out (he even drove it & heard the noise to see if he could diagnose it audibly) he called us to tell us that he didn't want to preform a bunch of work on the van that may not even solve the issue. He suggested taking it to the actual dealership as they may be familiar with that particular issue. He apologized for not being able to reproduce it when it wasn't actually driving.
It is a rare day when you find an auto repair company nowadays that is interested in helping you and not just willing to replace items that aren't needed. We truly appreciate their honesty. You can trust these fellas! -
Michelle Y.
THANK YOU - THANK YOU!! On vacation hiking the Smokey Mountains and my brakes seized. Called and was fit right in - couldn't be happier from service, to the staff and price! I went here based on it was AAA rated and upon further investigation read the reviews - and they all are 100% accurate!! Thank you again from this Jersey girl!
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Walt H.
The best auto repair shop in town and the only AAA rated one. Certified mechanics. Great customer service. They sell remanufactured engines and transmissions. Great warranty on all parts and work. Highly recommended.
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Lisa F.
If we could give no stars, we would. Took our '06 Tacoma in to get leak fixed. They replaced the part wth an old part, charged us for new part ( part and labor $450)! Took truck on a road trip, just to find out, it still has the leak! Had to take in to another mechanic out of state, they informed and showed us old part installed by this company.
Will be reporting to BBB -
Donald L.
Very trustworthy and friendly folks. While in the area, had a breakdown which they handled efficiently and smoothly. Great communications and reasonable. AAA recommended.